Returns & Exchanges
At Annie's Ibiza, we want you to love your unique finds; however, if you are not completely satisfied, you may return your items within 14 days of receipt for a refund or exchange. Please ensure all garments remain unworn, with original tags attached and in their original packaging to be eligible for processing.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original box, ensuring the designer tags and security seals are intact and the return form is included inside.
Ship to Ibiza
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Quality Check & Refund
Once our team inspects the returned pieces, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing